Terms of Service

TERMS OF SERVICE

Version 1.0 — last updated 13 May 2026.

These Terms of Service, together with any other documents referred to in them, set out the terms on which Atomic Wire Technology Limited sells Paid Content via Subscriptions through our website www.atomicwire.io ("Our Site"). These Terms of Service and any Contracts arising from them are in the English language only.

1. Definitions and Interpretation

1.1 In these Terms of Service, unless the context otherwise requires, the following expressions have the following meanings:

"Affiliate" means, in respect of a party, any entity that directly or indirectly Controls, is Controlled by, or is under common Control with that party, and "Control" means (a) the ownership of more than 50% of the voting interests in an entity, or (b) the power to direct or cause the direction of the management or policies of an entity, whether through ownership of voting securities, by contract, or otherwise;

"Contract" means a contract for the purchase of a Subscription to access Paid Content, as explained in Clause 5;

"Paid Content" means the digital content sold by Us through Our Site;

"Subscription" means a recurring, time-limited right to access and use the Paid Content for the period and on the terms set out in your Subscription Confirmation;

"Subscription Confirmation" means our acceptance and confirmation of your purchase of a Subscription;

"Subscription ID" means the reference number for your Subscription;

"We/Us/Our" means Atomic Wire Technology Limited; and

"you", "your" mean the natural person or legal entity entering into the Contract with Us, as determined in accordance with Clause 5.

2. Information About Us

2.1 Our Site is operated by Atomic Wire Technology Limited. We are a limited company registered in England and Wales under company number 11606227. Our address is 7 Bell Yard, London, WC2A 2JR, United Kingdom.

2.2 Our VAT number is GB321398314.

3. Business Customers

3.1 If you are a business customer, these Terms of Service (together with the documents referred to in them) constitute the entire agreement between Us and you with respect to your purchase of Subscriptions and Paid Content. You acknowledge that you have not relied upon any statement, representation, warranty, assurance, or promise made by or on behalf of Us that is not set out in these Terms of Service, and you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based upon any statement herein. This clause does not apply if you are a consumer, and nothing in these Terms of Service limits Our liability for fraudulent misrepresentation.

4. Subscriptions, Paid Content, Pricing and Availability

4.1 We make all reasonable efforts to ensure that all descriptions of Subscriptions and Paid Content available from Us correspond to the actual Subscription and Paid Content that you will receive.

4.2 We may from time to time change Our prices. Changes in price will not affect any Subscription that you have already purchased but will apply to any subsequent renewal or new Subscription. We will inform you of any change in price at least 30 days before the change is due to take effect. If you do not agree to such a change, you may cancel the Contract as described in sub-Clause 11.1.

4.3 Minor changes may, from time to time, be made to certain Paid Content, for example, to reflect changes in relevant laws and regulatory requirements, or to address technical or security issues. These changes will not alter the main characteristics of the Paid Content and should not normally affect your use of that Paid Content. However, if any change is made that would affect your use of the Paid Content, suitable information will be provided to you.

4.4 In some cases, as described in the relevant content descriptions, We may also make more significant changes to the Paid Content. If We do so, We will inform you at least 30 days before the changes are due to take effect. If you do not agree to the changes, you may cancel the Contract as described in sub-Clause 11.1.

4.5 Where any updates are made to Paid Content, that Paid Content will continue to match Our description of it as provided to you before you purchased your Subscription to access the Paid Content. Please note that this does not prevent Us from enhancing the Paid Content, thereby going beyond the original description.

4.6 We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. Changes in price will not affect any order that you have already placed (please note sub-Clause 4.10 regarding applicable taxes, however).

4.7 All prices are checked by Us before We accept your order. In the unlikely event that We have shown incorrect pricing information, We will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your order, we will simply charge you the lower amount and continue processing your order. If the correct price is higher, We will give you the option to purchase the Subscription at the correct price or to cancel your order (or the affected part of it). We will not proceed with processing your order in this case until you respond. If We do not receive a response from you within 14 days, We will treat your order as cancelled and notify you of this in writing.

4.8 If We discover an error in the price or description of your Subscription after your order is processed, We will inform you immediately and make all reasonable efforts to correct the error. You may, however, have the right to cancel the Contract if this happens. If We inform you of such an error and you do wish to cancel the Contract, please refer to sub-Clause 11.4.

4.9 If the price of a Subscription that you have ordered changes between your order being placed and Us processing that order and taking payment, you will be charged the price shown on Our Site at the time of placing your order.

4.10 Prices shown on Our Site are exclusive of applicable taxes (such as VAT or sales tax). Applicable taxes are calculated at checkout based on your billing address and added to the price shown on Our Site. If the applicable tax rate changes between your order being placed and Us taking payment, the amount of tax payable will be calculated at the rate in force at the time of payment.

5. Orders – How Contracts Are Formed

5.1 Our Site will guide you through the process of purchasing a Subscription. Before completing your purchase, you will be given the opportunity to review your order and amend it. Please ensure that you have checked your order carefully before submitting it.

5.2 If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your order due to incorrect or incomplete information, We will contact you to ask to correct it. If you do not give us the accurate or complete information within a reasonable time of Our request, We will cancel your order and treat the Contract as being at an end. We will not be responsible for any delay in the availability of Paid Content that results from you providing incorrect or incomplete information.

5.3 No part of Our Site constitutes a contractual offer capable of acceptance. Your order to purchase a Subscription constitutes a contractual offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your order does not mean that we have accepted it. Our acceptance is indicated by Us sending you a Subscription Confirmation by email containing your Subscription ID and access to the Paid Content. Only once We have sent you a Subscription Confirmation will there be a legally binding Contract between Us and you.

5.4 Subscription Confirmations shall contain the following information (some of which may be provided in a separate payment receipt or invoice issued by our payment processor):

a) Your Subscription ID; b) Confirmation of the Subscription ordered including full details of the main characteristics of the Subscription and Paid Content available as part of it; c) Fully itemised pricing for your Subscription including, where appropriate, taxes, and other additional charges; d) The duration of your Subscription (including the start date, and the renewal date); e) Confirmation of your express consent to immediate supply of the Paid Content and your acknowledgement that, by giving that consent, you will lose your legal right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 once you access the Paid Content, as set out in sub-Clauses 7.2 and 10.1.

5.5 In the unlikely event that We do not accept or cannot fulfil your order for any reason, We will explain why in writing. No payment will be taken under normal circumstances. If We have taken payment any such sums will be refunded to you as soon as possible and in any event within 14 days.

5.6 Any refunds under this Clause 5 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs.

5.7 Refunds under this Clause 5 will be made using the same payment method that you used when purchasing your Subscription.

5.8 Identification of the contracting party. If, in connection with your purchase of a Subscription, you provide the name of a company or other legal entity, or a VAT or other business tax registration number, or otherwise indicate to Us (or to Our payment processor) that the purchase is being made on behalf of an entity, you are deemed to be entering into the Contract on behalf of that entity, you warrant to Us that you have authority to bind that entity to the Contract, and the entity is the counterparty to the Contract. In any other case, you enter into the Contract in your personal capacity.

6. Payment

6.1 Payment for Subscriptions must always be made in advance. Your chosen payment method will be charged when we process your order and send you a Subscription Confirmation (this usually occurs immediately and you will be shown a message confirming your payment).

6.2 We accept payment via our payment processor, Stripe. The accepted payment methods include major credit and debit cards and other methods supported by Stripe at the time of purchase. The available payment methods will be displayed at checkout.

6.3 If you do not make any payment due to Us on time, We will suspend your access to the Paid Content. For more information, please refer to sub-Clause 7.5. If you do not make payment within 14 days of Our reminder, We may cancel the Contract. Any outstanding sums due to Us will remain due and payable.

6.4 If you believe that We have charged you an incorrect amount, please contact Us at support@atomicwire.io as soon as reasonably possible to let us know.

7. Provision of Paid Content

7.1 Paid Content appropriate to your Subscription will be available to you immediately when We send you a Subscription Confirmation and will continue to be available for the duration of your Subscription (including any renewals), or until you end the Contract.

7.2 Consent to Immediate Supply and Acknowledgement of Loss of Cancellation Right. By placing an order for a Subscription and agreeing to these Terms of Service, you expressly: (a) consent to the Paid Content being made available to you immediately on Us sending you the Subscription Confirmation, before the end of the 14-day cooling-off period that would otherwise apply under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; and (b) acknowledge that, by giving that consent, you will lose your right to cancel the Contract within the cooling-off period once you access (for example, by downloading) the Paid Content. Please see sub-Clause 10.1 for further information about your cancellation rights.

7.3 In some limited circumstances, We may need to suspend the provision of Paid Content (in full or in part) for one or more of the following reasons:

a) To fix technical problems or to make necessary minor technical changes; b) To update the Paid Content to comply with relevant changes in the law or other regulatory requirements; c) To make more significant changes to the Paid Content, as described above in sub-Clause 4.4.

7.4 If We need to suspend availability of the Paid Content for any of the reasons set out in sub-Clause 7.3, We will inform you in advance of the suspension and explain why it is necessary (unless We need to suspend availability for urgent or emergency reasons such as a dangerous problem with the Paid Content, in which case We will inform you as soon as reasonably possible after suspension). You will not be charged while availability is suspended and your Subscription will be extended by a period equivalent to the length of the suspension (unless the period of suspension is less than 7 days). If the suspension lasts (or We tell you that it is going to last) for more than 30 days, you may end the Contract as described below in sub-Clause 11.2.

7.5 We may suspend provision of the Paid Content if We do not receive payment on time from you. We will inform you of the non-payment on the due date, however if you do not make payment within 7 days of Our notice, We may suspend provision of the Paid Content until We have received all outstanding sums due from you. If We do suspend provision of the Paid Content, We will inform you of the suspension. You will not be charged for any Paid Content while provision is suspended.

7.6 Any refunds under this Clause 7 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs.

7.7 Refunds under this Clause 7 will be made using the same payment method that you used when purchasing your Subscription.

8. Licence

8.1 When you purchase a Subscription, We grant you a licence to access and use the Paid Content on the terms set out in the end user licence agreement applicable to that Paid Content (the "EULA"). The EULA applicable to your Subscription will be made available to you at the point of purchase, and may also be linked from Our Site, included with the Paid Content, or otherwise made available to you in connection with your access to the Paid Content.

8.2 By purchasing a Subscription you agree to be bound by the EULA. If there is any conflict between these Terms of Service and the EULA in respect of your use of the Paid Content, the EULA shall prevail.

8.3 The licence is granted for the duration of your Subscription. If your Subscription ends (whether by expiry, cancellation, or termination), your right to use the Paid Content under the licence will end at the same time, except to the extent the EULA expressly provides otherwise.

9. Problems with the Paid Content

9.1 If you are a consumer, by law We must provide digital content that is of satisfactory quality, fit for purpose, and as described. If any Paid Content available through your Subscription does not comply, please contact Us as soon as reasonably possible to inform Us of the problem. Your available remedies will be as follows:

a) If the Paid Content has faults, you will be entitled to a repair or a replacement. b) If We cannot fix the problem, or if it has not been (or cannot be) fixed within a reasonable time and without significant inconvenience to you, you may be entitled to a full or partial refund. c) If you can demonstrate that the fault has damaged your device or other digital content belonging to you because We have not used reasonable care and skill, you may be entitled to a repair or compensation. Please refer to sub-Clause 12.2 for more information.

9.2 Please note that We will not be liable under this Clause 9 if (a) We informed you of the fault or problem before you accessed the Paid Content, and that is the same issue that has caused the problem (for example, where the Paid Content is an alpha, beta, or other pre-release version and We have warned you that it may contain faults); (b) you have used the Paid Content for an unsuitable purpose that is neither obvious nor was made known to Us, and the problem has resulted from that use; or (c) the problem is the result of misuse or intentional or careless damage.

9.3 If there is a problem with any Paid Content, please contact Us at support@atomicwire.io.

9.4 Refunds (whether full or partial, including reductions in price) under this Clause 9 will be issued within 14 calendar days of the day on which We agree that you are entitled to the refund.

9.5 Refunds under this Clause 9 will be made using the same payment method that you used when purchasing your Subscription.

10. Cancelling Your Subscription

10.1 If you are a consumer, you have a legal right to a "cooling-off" period within which you can cancel the Contract for any reason, including if you have changed your mind, and receive a refund. The period begins once We have sent you your Subscription Confirmation (i.e. when the Contract between you and Us is formed) and would, by default, end 14 calendar days after that date. However, as a result of your express consent and acknowledgement under sub-Clause 7.2, the cooling-off period will end as soon as you access (for example, by downloading) the Paid Content, if that occurs before the end of the 14-day period. Until the cooling-off period ends, you may cancel the Contract and receive a full refund as described in sub-Clause 10.4 onwards.

10.2 After the cooling-off period, you may cancel your Subscription at any time, however subject to sub-Clause 10.3 and Clause 11, We cannot offer any refunds and you will continue to have access to the Paid Content for the remainder of your current Subscription (up until the renewal or expiry date, as applicable), whereupon the Contract will end.

10.3 If you purchase a Subscription by mistake (or allow your Subscription to renew by mistake), please inform Us as soon as possible and do not attempt to access any Paid Content. Provided you have not accessed any Paid Content since the start date (or renewal date, as appropriate) of the Subscription We will be able to cancel the Subscription and issue a full refund. If you have accessed any Paid Content once the Subscription has started, We will not be able to offer any refund and you will continue to have access to the Paid Content for the remainder of the Subscription (up until the renewal or expiry date, as applicable).

10.4 If you wish to exercise your right to cancel under this Clause 10, you may inform Us of your cancellation in any way you wish, however for your convenience a model cancellation form is set out in Annex A. Cancellation by email or by post is effective from the date on which you send Us your message. If you would prefer to contact Us directly to cancel, please use the following details:

a) Email: support@atomicwire.io; b) Post: 7 Bell Yard, London, WC2A 2JR, United Kingdom;

in each case, providing Us with your name, email address, and Subscription ID.

10.5 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our content and services, however please note that you are under no obligation to provide any details if you do not wish to.

10.6 Refunds under this Clause 10 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which you inform Us that you wish to cancel.

10.7 Refunds under this Clause 10 will be made using the same payment method that you used when purchasing your Subscription.

11. Your Other Rights to End the Contract

11.1 You may end the Contract at any time if We have informed you of a forthcoming change to your Subscription or the Paid Content (as described in sub-Clauses 4.3 or 4.4), or to these Terms of Service or the EULA, that you do not agree to. If the change is set to take effect or apply to you before the end of your current Subscription, We will issue you with a pro-rated refund equal to the remaining time left in that Subscription. If the change will not take effect or apply to you until the expiry of your current Subscription, the Contract will end at the end of that Subscription period and you will continue to have access to the Paid Content until that date.

11.2 If We have suspended availability of the Paid Content for more than 30 days, or We have informed you that We are going to suspend availability for more than 30 days, you may end the Contract immediately, as described in sub-Clause 7.4. If you end the Contract for this reason, We will issue you with a pro-rated refund.

11.3 If there is a risk that availability of the Paid Content will be significantly delayed because of events outside of Our control, you may end the Contract immediately. If you end the Contract for this reason, We will issue you with a pro-rated refund.

11.4 If We inform you of an error in the price or description of your Subscription or the Paid Content and you wish to end the Contract as a result, you may end it immediately. If you end the Contract for this reason, We will issue you with a full refund.

11.5 You also have a legal right to end the Contract at any time if We are in breach of it. You may also be entitled to a full or partial refund and compensation.

11.6 Refunds under this Clause 11 will be made within 14 calendar days of the date on which your cancellation becomes effective, using the same payment method that you used when purchasing your Subscription.

11.7 If you wish to exercise your right to cancel under this Clause 11, you may do so in any way you wish, however for your convenience a model cancellation form is set out in Annex A. If you would prefer to contact Us directly to cancel, please use the following details:

a) Email: support@atomicwire.io; b) Post: 7 Bell Yard, London, WC2A 2JR, United Kingdom;

in each case, providing Us with your name, email address, and Subscription ID.

11.8 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our content and services, however please note that you are under no obligation to provide any details if you do not wish to.

12. Our Liability to Consumers

12.1 We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms of Service (or the Contract) or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.

12.2 If, as a result of Our failure to exercise reasonable care and skill, any digital content (including but not limited to Paid Content) from Our Site damages your device or other digital content belonging to you, We will either repair the damage or pay you appropriate compensation. Please note that We will not be liable under this provision if:

a) We have informed you of the problem and provided a free update designed to fix it, but you have not applied the update; or b) The damage has been caused by your own failure to follow Our instructions; or c) Your device does not meet any relevant minimum system requirements that We have made you aware of before you purchased your Subscription.

12.3 Nothing in these Terms of Service seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.

12.4 Nothing in these Terms of Service seeks to exclude or limit your legal rights as a consumer.

13. Our Liability to Business Customers

13.1 Subject to sub-Clause 13.3, neither We nor Our Affiliates will be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or in connection with these Terms of Service, your Subscription, or any related agreements between you and Us, for any loss of profit, loss of business, interruption to business, for any loss of business opportunity, or for any indirect or consequential loss.

13.2 Subject to sub-Clause 13.3, the maximum aggregate liability of Us and Our Affiliates to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or in connection with these Terms of Service, your Subscription, and any related agreements between you and Us (including the End User Licence Agreement), shall not exceed the greater of (a) £5,000 or (b) the total sums paid by you under your Subscription in the 12 months immediately preceding the event giving rise to liability. This is a single aggregate cap and is not separately applicable under each agreement, nor separately as between Us and Our Affiliates.

13.3 Nothing in these Terms of Service seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); for fraud or fraudulent misrepresentation; or for any other matter in respect of which liability cannot be excluded or restricted by law.

14. Events Outside of Our Control

14.1 If you are a consumer, your rights where availability of the Paid Content is delayed by events outside of Our reasonable control are set out in sub-Clause 11.3.

14.2 If you are a business customer, We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond Our reasonable control.

14.3 If you are a business customer and any event described under sub-Clause 14.2 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms of Service:

14.3.1 We will inform you as soon as is reasonably possible;

14.3.2 We will take all reasonable steps to minimise the delay;

14.3.3 To the extent that We cannot minimise the delay, Our affected obligations under these Terms of Service (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;

14.3.4 We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Paid Content as necessary;

14.3.5 If you are a business customer and the event outside of Our control continues for more than 30 days, We will cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be issued on a pro-rated basis, as soon as is reasonably possible and in any event within 14 days of the date on which the Contract is cancelled, using the same payment method that you used when ordering your Subscription;

14.3.6 If you are a business customer and an event outside of Our control occurs and you wish to cancel the Contract as a result, you may do so in any way you wish. For your convenience a model cancellation form is set out in Annex A. If you would prefer to contact Us directly to cancel, please use the details set out in sub-Clause 10.4. Any refunds due to you as a result of such cancellation will be issued on the same basis as set out in sub-Clause 14.3.5.

15. Contacting Us

15.1 You may contact Us with general questions or complaints, in relation to your Subscription or Paid Content, or to cancel a Subscription, by email at support@atomicwire.io or by post at 7 Bell Yard, London, WC2A 2JR, United Kingdom. For cancellations, you may also use the model cancellation form set out in Annex A, or refer to the relevant Clauses above.

16. How We Use Your Personal Information (Data Protection)

16.1 We will only use your personal information as set out in Our Privacy Policy, available from https://www.atomicwire.io/legal/privacy-policy.

17. Other Important Terms

17.1 We may transfer (assign) Our obligations and rights under these Terms of Service (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms of Service (and the Contract) will not be affected and Our obligations under these Terms of Service (and the Contract) will be transferred to the third party who will remain bound by them.

17.2 You may not transfer (assign) your obligations and rights under these Terms of Service (and under the Contract) without Our express written permission.

17.3 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Service, save that Our Affiliates may enforce the provisions of Clause 13 (Our Liability to Business Customers) under the Contracts (Rights of Third Parties) Act 1999.

17.4 If any of the provisions of these Terms of Service are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that/those provision(s) shall be deemed severed from the remainder of these Terms of Service. The remainder of these Terms of Service shall be valid and enforceable.

17.5 No failure or delay by Us in exercising any of Our rights under these Terms of Service means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Service means that We will waive any subsequent breach of the same or any other provision.

17.6 We may revise these Terms of Service from time to time, including in response to changes in relevant laws and other regulatory requirements, changes to the Paid Content, or changes in our business practices. If We change these Terms of Service as they relate to your Subscription, We will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them (also see sub-Clause 11.1 above).

18. Law and Jurisdiction

18.1 These Terms of Service, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the laws of England and Wales.

18.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in sub-Clause 18.1 above takes away or reduces your rights as a consumer to rely on those provisions.

18.3 If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms of Service, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

18.4 If you are a business customer, any disputes concerning these Terms of Service, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

ANNEX A — MODEL CANCELLATION FORM

To: Atomic Wire Technology Limited, 7 Bell Yard, London, WC2A 2JR, United Kingdom (support@atomicwire.io)

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract for the supply of the following digital content:

Ordered on [*] / received on [*]:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

[*] Delete as appropriate.